If applicable, disability carriers will evaluate each claim for short term disability (STD) benefits due to the claimant’s COVID-19 diagnosis based on the specific facts and the appropriate group STD insurance policy and will remain flexible and work with affected customers and employers on a case-by-case basis.

The rapid global spread of the virus and heightened concerns about the possibility of quarantines are prompting an increase in questions about the criteria for short-term disability claims.