Unified Corporate – Employee Resources2020-10-29T16:07:15+00:00

WELCOME TO YOUR
Employee Resources

“When we go through some tough challenges, we learn about who we are and what we value in our life.”

MALALA YOUSAFZAI

Leadership News

Return to Office Update

The safety and well-being of ALL Unified employees is paramount.  At the same time, it is critical that we continue to advance our business goals amidst this pandemic.  A few important reminders:

  • Along with the priorities above, we continue to leverage data sources (COVID-19 case levels, state guidance, CDC guidance) to make decisions one careful step at a time.
  • We continue to use an exception process to allow Team Members who need to enter the office, for personal or for business reasons, due to the nature of their roles.
  • We are leveraging robust safety protocols to reduce risk for everyone where access to the office is necessary.  These are consistent across all Unified offices.

Based on our objective criteria and data sources, a few Unified offices have opened or are planning to open in Phase 1, which is the most limited capacity, using all necessary safety measures.  There are only two groups who will return to the office in Phase 1:

  1. Employees who need to work in an office setting given personal situations
  2. Employees who need to work in an office setting given their specific job role and responsibilities

The following highlights the estimated openings of each Unified office at this time:

  • New York CBO (Square Care): July 27, 2020
  • Maryland CBO (Capital Women’s Care): August 3, 2020
  • New Jersey CBO (Lifeline): September 8, 2020
  • Arizona CBO (Genesis): September 8, 2020
  • Minnesota CBO (Premier): September 8, 2020
  • North Carolina CBO (UWH of NC and UWH of WA): January 4, 2021
  • Texas CBO (UWH of TX): January 4, 2021
  • Headquarters (Boca Raton): January 4, 2021

We will continue to track data from our trusted sources and make adjustments to these dates or the individual office open status as needed to ensure our Team Members remain safe.

Diversity, Equity & Inclusion (DE&I) – Unconscious Bias – What does my headscarf mean to you?

Unified is committed, at all levels, to invest in and sustain an environment where each and every person feels comfortable and can excel. In addition, we want to foster a culture that recognizes our similarities and differences as opportunities to learn and grow rather than impediments to success. We hope that a collaborative discussion with candid, honest feedback is among the first steps to achieve these goals. Each quarter, we will highlight a resource across Unified (a video, an article) with a specific topic or objective as part of our DE&I series.

This quarter, a the video highlighted is a 14-minute TED talk titled Unconscious Bias – What does my headscarf mean to you? Please carve out time to watch the video, take time for your own reflections and plan to share your thoughts with your manager and your team members.

Employee Assistance Program (EAP) Resources

In this time of unrest and uncertainty, it is important to know about the available resources that Unified provides to help you and your families. The Employee Assistance Program (EAP) is a confidential employer-sponsored program designed to assist employees in resolving personal issues. There is no cost for this service, and we encourage those who need additional support to work through life’s challenges to explore Unified’s EAP. Please contact your HR Representative or Manager to learn more about this program and its valuable resources.

Performance Management

2020 Monthly Webinar and Supplemental E-Learning Calendar

Please note that dates/times may be subject to change

Webinar Date(s) Offered 2020 Monthly Webinar and Supplemental E-Learning
Log Into UltiPro Learning for over 8,000 E-Learning courses
to help support your professional and personal development.
What is Performance Management and Why Is it So Important? Thursday, July 16

Thursday, July 30

Communication for Impact Thursday Aug 13

Thursday Aug 27

Developing Feedback Partnerships for Managers

*This session is for people managers only

Thursday, Sept 10

Thursday Sept 24

Planning and Executing Effective Meetings Thursday Oct 8

Thursday Oct 22

Email Best Practices Thursday Nov 5

Thursday Nov 19

Planning & Executing Effective Meetings

FAQs

The following are some common questions we have received since the rollout of the Performance Management initiative. We hope the answers provide you with additional guidance on how to complete the form as well as bring you confidence and definition in your role at Unified:

Goals should continually be reviewed throughout the year. We recognize that our current work environment may be a confusing and challenging time and wanted to introduce a formal mid-year review of goals. Strategic and considerate goals will help our employees and Unified come out of this crisis stronger and ready to embrace our new reality.

No, the Tracker is meant to be updated by the employee frequently and is not part of the employee’s HR file. We encourage you to retain the tracker in a shared drive location with your manager or keep your goals updated in your goals tracking platform, if applicable.

You should provide the completed tracker to your manager to engage in an interactive conversation about your goals and your performance.

The 2020 Goals Performance Tracker will be used to evaluate employees on the successful execution of the agreed upon goals, focus competencies, strengths and growth opportunities which will be a part of the tools used to assess overall performance.

No, you can leave your goals in Clear Review (or your goal tracking platform) and complete page two (2) of the Tracker then save to a shared drive.

Documentation of any hurdles or changes to the goal can be made to the tracker or your preferred goals tracking platform. As this is a document/process that is meant to be fluid, changes are expected.

There are several resources you can tap into:

  • Speak with your manager to best understand your short- and longer-term goals
  • UltiPro Users: three (3) e-learning courses in UltiPro Learning
  • Contact Amy Golbitz, Learning & Development: amy.golbitz@unifiedhc.com

The tracker is NOT meant to be a job description. Please speak with your manager to obtain a copy of your job description. If you think your current role warrants a revised job description, discuss with your manager, and agree upon any revisions of your job description. New job descriptions should be submitted to Human Resources.

It is recommended that you create a Personal Development Goal and add the 2 to 3 Professional Competencies (and 2 Management Competencies, if applicable) as the actual personal development goal. In the Expected Outcomes box, add the competencies again and add what you expect to gain/enhance/improve. Alternatively, you can track these competencies on Page 2 of the Performance Tracker.

Have More Questions? Contact Amy Golbitz, Learning & Development Manager: amy.golbitz@unifiedhc.com

What’s Going On: Employee Poll

*For the most recent answers, please make sure you refresh your page by pressing "Ctrl+F5" on your keyboard!

Question: What new online resource have you found to enhance your life or education?

  • YouTube. Not new to the internet, but new to how I use it.  I recently bought a home and have found YouTube essential to DIY projects.
  • I have signed up for Coursera to complete additional education.
  • Nextgen You tube videos on how to do things
  • Yale University's 10-week, most popular class ever, for free. The class is titled, "The Science of Well-Being" and is taught by  Professor Santos.  Here's the link to sign up.  https://www.coursera.org/learn/the-science-of-well-being?
  • GROUPON! They've got discounts on online courses, as well as wellness centers like yoga and acupuncture.
  • Coursera
  • I'm viewing more Ted talks through YouTube, and I'm finding a lot of educational or fulfilling content on LinkedIn.
  • I have been spending a lot more time on the IRS and SEC's Edgar website. This has helped me conduct research for school purposes but also apply the new knowledge at work whenever it is necessary.
  • Gbutter.com. Yes, a weird diet-friendly cookie or brownie in 30 seconds. Definitely enhanced my life with a guilt-free dessert!
  • I don't know if it has enhanced my  Life but TikTok has saved my sanity. Some of the content is absolutely hysterical.

Quick Links

IT Help:

Question for Leadership

questions@unifiedhc.com

Share Your Story or Tip

remote@unifiedhc.com

COVID-19 FAQs

What is a furlough?2020-04-14T17:07:30+00:00

A furlough is an unpaid leave of absence decided by the employer with the intent to have the employee return at a designated time in the future. Furloughed employees will continue to receive benefits, and in some cases, will be eligible to receive unemployment compensation during this time.

What is the difference between a full furlough and partial furlough?2020-04-14T17:08:08+00:00

A full furlough requires that the employee impacted will not complete any work for the employer at all during this period, including emails and phone calls. A partial furlough means the employee has been directed to not work a specific number of hours or days each pay period during the partial furlough. The employee will be paid only for the revised schedule that he or she works. In both cases, furloughed employees will continue to receive any benefits elected through the company.

Who should I turn to during this time if a co-worker from another department or office that assists me with a project or task has been furloughed?2020-04-14T17:09:13+00:00

Please provide your manager with a list of Unified employees who you regularly work with from other departments or offices to see if they have been impacted by this furlough initiative. Your manager will then check with Human Resources. If your co-worker has been fully or partially furloughed, your manager will work with that department leader to see who you should work with on a given project.

How is Unified Women’s Healthcare continuing to stay prepared for COVID-19?2020-04-14T17:04:09+00:00

The health of our patients, employees and community is of utmost importance. We are adhering to the guidance of the Centers for Disease Control and Prevention and the World Health Organization’s recommendations and protocols. We are closely monitoring this evolving situation. Our leadership is meeting regularly and strategizing proactively in order to stay prepared.

What happens if I am sick due to COVID-19 but I’ve already exhausted the paid time I have available to me?2020-04-14T17:04:16+00:00

Depending on the circumstances, you may be entitled to a job-protected leave of absence under our Short and/or Long-Term disability programs (if applicable), the Family and Medical Leave Act, or the Americans with Disabilities Act. Placement on an Unpaid Personal Leave for a specified period of time may also be an available option. Please contact HR@unifiedhc.com or call 561-300-2410 x504 if you have any questions regarding options for benefits continuation.

What if I am not able to telework because school is cancelled, and I do not have anyone to care for my children?2020-04-14T17:04:23+00:00

During this period, if you cannot work from home you can take PTO, based on the Paid Time Off Policy in the employee handbook.

How do I get specific information about my state or community regarding “shelter in place” policies?2020-04-14T17:04:33+00:00

Most, if not every state and city has set up a hotline for questions and concerns related to COVID-19. You can also reach out to your state or county health department by finding their contact information online via search.  Click on the below link for continued updates:

https://www.finra.org/rules-guidance/key-topics/covid-19/shelter-in-place

What should I do if I experience feelings of nervousness about the coronavirus that are impacting concentration, productivity and even disrupting sleep patterns?2020-04-14T17:04:45+00:00

Your Employee Assistance Program is a support service that can help you identify ways that can make you feel better, so why not reach out.  They are available 24 hours a day 7 days a week.  Unsure of how they can be reached, contact HR@unifiedhc.com.

Am I eligible for Short Term Disability benefits?2020-04-14T17:04:53+00:00

If an employee has active Short Term Disability coverage, disability carriers will evaluate each claim for short term disability (STD) benefits due to the claimant’s COVID-19 diagnosis based on the specific facts and the appropriate group STD insurance policy and will remain flexible and work with affected customers and employers on a case-by-case basis. Please contact HR to initiate a short-term disability claim.

Am I eligible for short-term disability benefits if placed under quarantine?2020-04-14T17:04:59+00:00

There are a wide variety of scenarios under which an individual may be quarantined, ranging from a voluntary self-quarantine without a COVID-19 diagnosis to a mandated quarantine with a diagnosis. If an individual is quarantined as directed by a licensed health professional or government agency, disability carriers will assess a claim for benefits as follows:

  • If the individual has been diagnosed with COVID-19 and is unable to work from home, they will remain insured and eligible under the group STD policy.
  • If the individual has not been diagnosed and is unable to work from home, they will retain coverage and eligibility under the STD policy should they eventually become disabled.
  • It is important to remember that under most STD policies a covered individual must be unable to work, either at their place of employment or from home, and must experience a loss of income to be eligible for STD benefits in all cases.

A self-quarantine or self-isolation without a diagnosis will not be covered by STD.

Please contact your disability carrier should you have any questions or concerns regarding if a claim should be filed.

What should I do if I am unable to get my remote access to work or if my internet is not working?2020-04-14T17:05:04+00:00

We want to continue to make telework easy and convenient for those employees who can continue to do so. If you have issues, please send a message to helpdesk@unifiedhc.com and copy your manager or call the IT Help Desk at 561-300-2410 extension 777.

The Help Desk team will do their best to help you through the problem or provide you with an alternative solution. If we are unable to solve the issue, please work with your supervisor on alternatives.

How can I decrease or stop my 401K contribution?2020-04-14T17:05:19+00:00

Should an employee wish to change their 401K contribution, they will need to either contact their 401K administrator, log into their 401K account via their administrator’s website or contact their local HR Department.

If I am diagnosed with COVID-19, who should I notify regarding time away from work?2020-04-14T17:05:28+00:00

Contact your manager to report your diagnosis. You should self-quarantine for 14 days or until after you are symptom free for greater than 24 hours. The Paid Time Off policy in the employee handbook outlines this process.

When do I need to observe the self-isolation policy?2020-04-14T17:05:38+00:00

You should follow CDC guidelines with regard to self-isolation if you have recently traveled out of the country, been exposed to a Person Under Investigation (PUI) for COVID-19 or someone diagnosed with COVID-19, or if you are experiencing any symptoms of fever, cough, or shortness of breath.

This link can help you do a specific assessment based on your recent travel, exposure to others and symptoms.
https://www.cdc.gov/coronavirus/2019-ncov/php/risk-assessment.html

What should I do if I’m experiencing flu-like symptoms or symptoms of fever, cough, or shortness of breath?2020-04-27T15:27:45+00:00

If you get sick with fever, cough, or have trouble breathing:

  • Seek medical care. Call ahead before you go to a doctor’s office or emergency room.
  • Tell your doctor about your recent travel and your symptoms.
  • Avoid contact with others.
  • If you need to seek medical care for other reasons, such as dialysis, call ahead to your doctor and tell them about your recent travel to an area with widespread or ongoing community spread of COVID-19.
  • For additional questions on monitoring your health, contact your local public health officials.

This link offers more specific information:
https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/steps-when-sick.html

As in all cases when you are experiencing symptoms of a contagious illness, you should not report to work.

If you are unable to work due to illness, you should use Paid Time Off, as appropriate, until you have recovered.

Upon returning to work following an absence due to a personal illness, you may be required to provide a return-to-work clearance from your healthcare provider to Human Resources. If you have any questions regarding the return to work process, you may contact Human Resources at HR@unifiedhc.com.

Please visit this link for additional information: https://www.cdc.gov/coronavirus/2019-ncov/hcp/return-to-work.html

What should I do if I believe I may have been exposed to COVID-19?2020-04-27T15:36:52+00:00

There are guidelines for both exposure in a health care setting and outside of a health care setting.

If you have a legitimate reason to believe you have been exposed to COVID-19 either directly (i.e., you have had close contact with someone who has been diagnosed with COVID-19) or secondarily (e.g., your co-habiting partner had direct contact with someone who has been diagnosed with COVID-19), ), you should initiate the CDC guidelines for self-quarantine, contact your health care provider and state health department for further guidance.

You may be required to self-isolate for 14 days and may not permitted to come into the office. Please refer to the CDC’s updated guidelines:

https://www.cdc.gov/coronavirus/2019-ncov/php/risk-assessment.html

If you believe you have had a tertiary exposure to COVID-19 (e.g., your co-habiting spouse had direct contact with someone who, in turn, had direct contact with someone who has been diagnosed with COVID-19), and you are not exhibiting symptoms of the illness, you are not required to self-quarantine unless you develop symptoms of fever, cough or shortness of breath.

Please visit this link for additional information:
Implementing Safety Practices for Critical Infrastructure Workers Who May Have Had Exposure to a Person with Suspected or Confirmed COVID-19

What is the Families First Coronavirus Response Act (FFCRA or Act)?2020-05-08T18:21:20+00:00

The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19.

These provisions will apply from April 1, 2020 through December 31, 2020. For more information, please CLICK HERE

Covid-19 Resources

Background on COVID-19; the virus, how it spreads, symptoms and treatment

For information on COVID-19, including symptoms, how it spreads, and updates, please visit the CDC website:
https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

To reference a factsheet developed by the CDC on COVID-19, please visit:
https://www.cdc.gov/coronavirus/2019-ncov/downloads/2019-ncov-factsheet.pdf

How can COVID-19 be prevented?2020-03-26T22:17:45+00:00

For comprehensive information regarding COVID-19 and recommended preventative actions visit the following CDC websites:

CDC : COVID-19 Prevention
https://www.cdc.gov/coronavirus/2019-ncov/prepare/prevention.html

CDC : Infection Control Guidelines
https://www.cdc.gov/coronavirus/2019-ncov/infection-control/index.html

CDC : COVID-19 FAQs for Healthcare Professionals
https://www.cdc.gov/coronavirus/2019-ncov/hcp/faq.html

CDC : 19 Steps to Prepare Healthcare Facilities for COVID-19
https://www.cdc.gov/coronavirus/2019-ncov/healthcare-facilities/steps-to-prepare.html

US Department of Labor : Workplace prevention for COVID-19
https://www.osha.gov/SLTC/covid-19/controlprevention.html

How is COVID-19 treated?2020-03-26T22:16:19+00:00

There is currently no FDA approved medication for COVID-19. Those infected with COVID-19 should receive rest, fluids and fever control to help relieve symptoms. In severe cases, treatment includes care to support vital organ functions.

How is COVID-19 treated?2020-05-08T19:31:28+00:00

There is currently no FDA approved medication for COVID-19. The majority of people infected with this virus should receive supportive care in self-isolation such as rest, fluids and fever control, to help relieve symptoms. For severe cases, treatment should include care to support vital organ functions at an appropriate acute care facility.

How long does it take for symptoms of COVID-19 to appear?2020-03-26T22:15:54+00:00

The CDC believes that symptoms of COVID-19 may appear in as few as two days, or as long as 14 days after exposure. To be cautious, many governments are requiring an isolation period of 14 days after returning from endemic areas.

How long does it take for symptoms of COVID-19 to appear?2020-05-08T19:31:28+00:00

CDC believes that symptoms of COVID-19 may appear in as few as two days, or as long as 14 days after exposure. To be cautious, many governments are requiring an isolation period of 14 days for people returning from endemic areas and cruise ships.

How does COVID-19 spread and what are the symptoms?2020-04-27T15:40:00+00:00

COVID-19 is primarily spread through respiratory droplets. To become infected, you must be within six feet of someone who is contagious and come into contact with these droplets.

It is possible to contract COVID-19 by touching surfaces or objects that has the virus on it and then touching your mouth, nose or eyes.

Symptoms of COVID-19 appear within two to 14 days after exposure and include fever, cough, and shortness of breath.

How does COVID-19 spread and what are the symptoms?2020-05-08T19:31:28+00:00

COVID-19 is primarily spread through respiratory droplets, which means to become infected, people generally must be within six feet of someone who is contagious for more than a brief interaction and come into contact with these droplets.

It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Symptoms of COVID-19 typically appear within two to 14 days after exposure and include fever, cough, runny nose and difficulty breathing.

Contact

If you have a question for Unified Leadership, please send an email to: questions@unifiedhc.com.

We will assign your question to a Leadership Team Member and he or she will get back to you shortly. If an answer would benefit most of our Unified teams, we will post it in the FAQ section of this site.

Please continue to connect with your manager on any daily or immediate needs you may have.

We are following guidelines from the Centers for Disease Control and Prevention (CDC) and will incorporate the most recent updates into this site as frequently as possible. For the latest information about COVID-19 including how it spreads, prevention, symptoms and treatment, please visit the CDC website: https://www.cdc.gov/coronavirus/2019-ncov/about/index.html

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